GDPR / Data Subject Rights

1. Who is responsible for your data

New System Solutions LLC is the data controller for the personal data described in our Privacy Policy.

2. Your rights

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: ask us to correct inaccurate or incomplete personal data.
• Right to erasure ("right to be forgotten"): ask us to delete your personal data, subject to legal exceptions.
• Right to restrict processing: ask us to limit how we use your personal data in certain circumstances.
• Right to data portability: request your personal data in a structured, machine-readable format, or ask us to transmit it to another provider where technically feasible.
• Right to object: object to processing based on our legitimate interests.
• Right to withdraw consent: where processing is based on your consent, withdraw it at any time.
• Rights related to automated decision-making: we do not use your personal data to make decisions about you based solely on automated processing that produces legal or similarly significant effects.

3. How to exercise your rights

Contact us at support@cloudstorage.sh. We will respond within one month of your request. If your request is particularly complex, we may extend this by a further two months and will explain why. We may need to verify your identity before acting on a request, to protect your data from being accessed by someone else.

4. Right to lodge a complaint

You can complain to your local data protection supervisory authority at any time — for example, the Information Commissioner's Office (ICO) in the UK, or your national data protection authority if you are in the EU. You don't need to contact us first.

5. International data transfers

Cloud Storage runs on Cloudflare's global infrastructure, so your data may be processed outside the EEA/UK. Where that happens, we rely on our infrastructure providers' standard data-protection safeguards, including Standard Contractual Clauses, so your data receives an equivalent level of protection wherever it is processed. See Section 6 of our Privacy Policy for more detail.

6. Your right to withdraw from your subscription

Separately from the data-protection rights above, EU/UK consumers also have a statutory 14-day right to withdraw from their first subscription, through a dedicated request in Settings → Billing that immediately stops future billing. Any refund owed is then calculated per the applicable rules, not automatically the full amount paid. See our Refund & Cancellation Policy.